❓Question:
Why can't projects be downloaded or made available offline?
đź’ˇAnswer:
There are various reasons why projects cannot be downloaded on a PC. Here are a few possible causes and solutions:
- Browser in private mode:
If you are using the browser in incognito or private mode, saving projects to your device does not work because this feature is disabled by default there. Just try it in a normal tab – that should solve the problem.
- Internet connection:
Please make sure your device is connected to a stable network. Without internet or with a poor connection, the download may be interrupted or not start at all. This also applies to mobile data if you are on the go.
- Storage issues:
Sometimes the browser cannot save the file to the desired location. This happens regardless of whether you are using private mode or not. In this case, simple steps often help, such as:
- Closing and reopening the browser.
- Checking and adjusting the browser settings if necessary.
Any more questions? Feel free to contact your representative or our support at support@cendas.net |