❓Question:
I received an error message that the processing of the plan is taking too long. What do I need to do so that the plan can be processed?
💡Answer:
Your plan was not analyzed or rendered because the estimated processing time exceeds five hours.
Please refer to the instructions in the other messages to minimize the processing time of the plan. Alternatively, you can upload a PDF file of the plan; however, automatic component recognition in pure PDF files is currently not possible. If you need further assistance, you can describe your challenge to us via support@cendas.net.
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Any more questions? Feel free to contact your representative or our support at support@cendas.net |