❓Question:

We are experiencing internet connection problems at the construction site. How can I ensure that the entered data is saved and the relevant plans can be accessed at any time?

💡Answer:

In case of unstable internet reception, we recommend using the "Project Download" feature (button at the top right when you are in a project). It is best to download the required projects onto the respective device before entering an area with poor internet reception. This way, the data is stored on your device, allowing you to work without an internet connection. As soon as stable internet is available again, CENDAS will synchronize the data for all other project participants. To avoid potential issues, we also recommend enabling airplane mode on the device to prevent unintended data exchange when reception is poor.