❓Question:

Why can't I upload DWG or DXF plans even though I have the necessary permissions?

💡Answer:

Please check if you have user rights for Manage XL or Manage L in the project. Also, make sure that licenses for the Automate+ add-on have been booked and that the Automate+ add-on is activated in the respective project details. In the project overview, you can quickly determine whether the Automate+ add-on is active for the project by the purple “AI” symbol.

If you still cannot create your DWG or DXF plans despite these checks, please contact us at support@cendas.net